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Cultivating a safety culture takes time, and structured, role-specific training programs customized for the various areas of the travel center can protect employees and customers alike. In addition to training employees receive when they鈥檙e hired, operators should offer are ongoing trainings, including post-accident and seasonal safety, to keep safety at the forefront of everyone鈥檚 mind. 鈥淲e believe safety is owned by every team member,鈥� Mark Sorine, vice president, enterprise safety and security at Pilot. 鈥淓ach week, we share a safety message with our stores and ask managers to discuss it with their teams. These messages often focus on trends or situations within the travel center industry. Continuous improvement is a priority, and we conduct multiple safety audits to maintain our processes and standards for safety and security.鈥�